Led worldwide customer strategy program for leading multinational in OEM automotive sector (AGP Glass, Brazil). Articulated and executed analysis of customer needs for core B2B customers in 20+ countries. Interviewed 80+ CEOs and top executives. Created system to allow company to track detailed customer metrics and insights periodically.

Assisted leading worldwide financial services institution with identification and validation of key account satisfaction drivers. Proposed 25+ improvement actions to increase retention and deal size.

Articulated and developed market analysis that enabled client with a first comprehensive point of view about the attractiveness of the market and better understanding of key success elements for define a solid market entry strategy. Completed more than 30+ interviews and extensive secondary research in English and Spanish.

Led multifunctional team to perform detailed due diligence to decide on $50M acquisition of potential partner. Project included detailed assessment of current business strength, products and operations and estimation of future growth outlook scenarios and overall fit with client’s overall M&A strategy. Management accepted recommendation.

Led strategic repositioning of a $20M cloud computing – Health IT technology venture. Worked with GM and management to re-focus company’s direction and operations. Developed new 5-year strategic plan and value proposition, articulated integrated financial and operational models, defined sales force design and staffing ramp-up, crafted functional action plans and execution/tracking metrics.

Developed integrated growth strategy, marketing/branding and action planning for innovative water-access start-up. This project was nominated for the AMCF 2013 Value and Excellence in Consulting award.

Articulated and executed outsourced market and customer audit effectiveness program for largest customer bank in Colombia (Fiduciaria BanColombia). Our team audits call center operations for fiduciary business in an on-going basis.

For the oldest and largest non-profit home health care provider in the United States, developed A comprehensive research plan was created to address the challenges the organization would face in such a transition. 

Growth Decisions worked with a leading provider of foodservice and facilities solutions to provide an in-depth financial and operational analysis of its worst performing new accounts in order to analyze the root cause of deficiencies and develop an operational improvement plan.

Assisting leading multinational in the lawn and garden industry to develop a template for business planning and segment analysis for a major new growth platform. The template was designed as a  tool for enable guiding teams develop, coordinate execution across the organization.

Translated Founder’s idea into a robust, actionable and practical strategic growth plan to enable execution and communication with key stakeholders and investors. It included detailed strategic approach, dynamic directional financials and summary presentation for investors / partners.

Crafted and executed market research program that surveyed executives at 250 English and French speaking companies in Canada to measure key branding perception elements, validate key lender traits and track and compare historical marketing metrics.

The company is recognized American retailer that operates the one of the largest network in the United States of movie and game rental kiosks as well as cashing machines. The company has more than 60,000 points of sales including a variety of services in the US, UK, Ireland, Canada, Puerto Rico and Mexico. 

Assisted top management of the Mexican subsidiary of one of the largest privately held corporations in the United States  to create clarity, consensus and alignment around key strategic actions to be taken to improve the SBU’s short-term performance and long-term strategic positioning, given these new and changing competitive market dynamics. 

Led innovation and growth strategy best-practices assessment for one of the largest cement producers in Latin America ($2B in revenue). Worked with CEO and 25 top executives in the US, Colombia and the Caribbean. Identified 33+ improvement opportunities. 

For the the worldwide leader in the manufacturing of armored glass assisted the client with creating cross-functional action plans for each of its regions, translating overall strategies and goals for each one into specific actions and initiatives. Growth Decisions helped coordinate and align these initiatives by supporting the client.

The company was enhancing their growth and innovation processes to reduce time to market and improve the way new businesses were identified, structured and developed. The company needed to adjust their current stage-gate process to be sure that it made sense given the specific businesses they operate with their current resources, team structure and available technologies.